Front Desk Concierge at Boston’s only Organic Spa!

Founded on organic skincare and lifestyle principles, Balans Organic Spa opened in November 2016, as a sister location to Balans original location on Boylston Street (Balans Wellness Studio).

Since opening we have grown immensely. With expansion comes more need for front of the house assistance. We are looking for someone who shares our mission of health, beauty and wellness, from the inside out.  The ideal candidate should have strong people and communication skills, and have a heart in customer service.

Balans Organic Spa front desk concierge should take pride in his/her own appearance and well being, as well as the never-ending desire to learn. Front desk is the first point of contact at Balans Organic Spa, which gives it an important role within our team.

If you are a positive, warm and hard working person looking to grow with us please contact us at: 617.424.1500 | contact@balansorganicspa.com

Responsibilities Include:

–  Serve customers by greeting, welcoming, directing and announcing them appropriately.

–  Answer, screen and forward any incoming phone calls.

–  Know all spa services and pricing to provide customers with updated information.

–  Receive and sort daily mail/deliveries/couriers.

–  Maintaining spa cleanliness.

–  Serve customer refreshments before and after appointments.

–  Manage appointment calendars, schedule appointments and check out customers.

–  Previous front desk/customer service experience preferred.

–  A more detailed outline for front desk expectations will be shared at the time of interview.

Commitment and compensation

Minimum 20 hours/week. Potential full time.

Compensation: hourly + retail commission.

To be determined at the time of hiring.